If you do not change direction, you may end up where you are heading. - Lao Tzu

It's someone holding a mirror up to you. You see the 360° feedback and think, that's not what I thought I was, other people see me differently. It's challenging, but it's very practical as well because if you've been challenged that you are a defensive person or whatever flaw you may have in your leadership style, now you know about it, now there's something you can do about it. Sarah Smith, Managing Director, Berwins Solicitors

When you do the 360° review you realise how you're perceived. I'm the biggest self critic ever. But then you see, people actually view me as being okay at things, being quite good at some things. It's good to reflect, to become better and just to keep improving. Abi Broadley, Managing Director, Aquarius